Tiger Pool & Patio, LLC Privacy Policy
Includes Cookie Policy
Last updated October 2, 2026
Introduction
Tiger Pool and Patio, LLC, (“Company” or “We”) respects your privacy and is committed to protecting it through our compliance with this policy. Nothing in this Privacy Policy is intended to waive, limit, or override any rights you may have under the Missouri Merchandising Practices Act (Missouri Revised Statutes 407.010 et seq.) or any other applicable consumer protection law that cannot be waived by agreement.
This policy describes the types of information we may collect from you or that you may provide when you visit the website https://www.tigerpoolandpatio.com/ (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information. This Privacy Policy governs the Company's collection, use, maintenance, protection, and disclosure of personal information through the Website. It does not modify, supersede, or replace any written Client Agreement, Project Exhibit, invoice, Estimate, change order, or other written agreement signed by Tiger Pool and Patio, LLC and a client.
This policy applies to information we collect:
On this Website.
In email, text, and other electronic messages between you and this Website.
Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.
When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this Policy.
SMS and text messaging data, including your mobile telephone number and SMS consent, that we collect through this Website, our webforms, our telephone or messaging system, or any other Company-approved opt-in method.
It does not apply to information collected by:
Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or
Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. You also consent to receive electronic communications from us as described in this policy, in accordance with the federal Electronic Signatures in Global and National Commerce Act ("E-SIGN Act," 15 U.S.C. 7001 et seq.) and consistent with the Terms of Use. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Mobile Messaging and SMS Opt-In
This Section applies to SMS/text messaging data that we collect through this Website, our webforms, our telephone or messaging system, or any other Company-approved opt-in method. If you opt in to receive text (SMS/MMS) messages from Tiger Pool and Patio, LLC, we will collect your mobile telephone number and a record of your consent to receive text messages. We use this information to send you the messages you have requested, such as appointment reminders, scheduling updates, project status updates, quote and service follow-ups, and account or customer-care communications.
No mobile opt-in data, SMS consent, or text messaging originator opt-in information will be sold, rented, disclosed, or shared with third parties or affiliates for marketing or promotional purposes. We may disclose mobile opt-in information only to service providers that help us operate and deliver the SMS/text messaging program, and only as necessary to provide that service.
You can cancel the SMS service at any time by texting "STOP" to the number from which you received messages. After you send "STOP," we will send you a message confirming that you have been unsubscribed, and you will no longer receive text messages from us. For help, text "HELP" or contact us at info@tigerpoolandpatio.com or (816) 599-3610. Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
Children Under the Age of 13
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13, in compliance with the Children's Online Privacy Protection Act ("COPPA"). If you are under 13, do not use or provide any information on this Website or on or through any of its features. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at:
Tiger Pool and Patio, LLC
California residents under 16 years of age may have additional rights under California law regarding the collection and sale of their personal information, which apply in addition to the federal COPPA protections for children under 13 described above. Please see Your California Privacy Rights for more information.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Website, including information:
By which you may be personally identified, such as name, postal address, e-mail address, telephone number, photographs or images you submit, or any other identifier by which you may be contacted online or offline (“personal information”).
That is about you, but individually does not identify you; and/or
About your internet connection, the equipment you use to access our Website, and usage details.
We collect this information.
Directly from you when you provide it to us.
Automatically, as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
Information You Provide to Us.
The information we collect on or through our Website may include:
Information that you provide by filling in forms on our Website. This includes information provided through our contact forms, quote request forms, customer review features, and photo submission tools, as well as at the time of registering to use our Website, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.
Records and copies of your correspondence (including email addresses), if you contact us.
Your responses to surveys that we might ask you to complete for research purposes.
Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
Your search queries on the Website.
You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons. Tiger Pool and Patio, LLC, uses commercially reasonable administrative, technical, and physical safeguards to protect your Personal Information, but WE CANNOT REPRESENT, WARRANT, AND/OR GUARANTEE THAT PERSONAL INFORMATION WILL REMAIN SECURE. In the event of a breach of your personal information, we will notify you in accordance with Missouri Revised Statutes 407.1500 and any other applicable law. Such notification will be made without unreasonable delay, consistent with the legitimate needs of law enforcement and any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
Information We Collect Through Automatic Data Collection Technologies.
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
Details of your visits to our Website, including traffic data, location data, logs, and other communication data, and the resources that you access and use on the Website.
Information about your computer and internet connection, including your IP address, operating system, and browser type.
The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Website according to your individual interests.
Speed up your searches.
Recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
Local Storage. Certain features of our Website may use local storage technologies (such as HTML5 local storage) to collect and store information about your preferences and navigation to, from, and on our Website. Local storage is not managed by the same browser settings as browser cookies. For information about managing your privacy and security settings for local storage, see Choices About How We Use and Disclose Your Information.
Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
Third-Party Use of Cookies and Other Tracking Technologies
Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information, or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control the tracking technologies used by these third parties or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
To present our Website and its contents to you.
To provide you with information, products, or services that you request from us.
To fulfill any other purpose for which you provide it.
To provide you with notices about your account, including expiration and renewal notices.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to our Website or any products or services we offer or provide through it.
To allow you to participate in interactive features on our Website.
In any other way we may describe when you provide the information.
To send you marketing and promotional communications.
To deliver targeted advertising to you.
To determine the effectiveness of our marketing and promotional campaigns.
For any other purpose with your consent.
We may also use your information to contact you about goods and services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data (the order/registration form) or send us an email stating your request to help@tigerpoolandpatio.com. Tiger Pool and Patio, LLC will not intentionally publish a client's name, street address, or other personally identifying project information in marketing materials unless permitted by the applicable Client Agreement or separate written consent. Tiger Pool and Patio, LLC will not intentionally publish a client's name, street address, or other personally identifying project information in marketing materials unless permitted by the applicable Client Agreement or separate written consent.
We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria. Notwithstanding the foregoing, project photographs, videos, testimonials, reviews, and project descriptions may be used by the Company only as permitted by the applicable Client Agreement, separate written consent, or other applicable Company policy.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this privacy policy:
To our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Tiger Pool and Patio, LLC,’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Tiger Pool and Patio, LLC, about our Website users is among the assets transferred.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.
We may also disclose your personal information:
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Tiger Pool and Patio, LLC, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Notwithstanding any other provision of this Privacy Policy, including any general statements above regarding disclosures to our subsidiaries, affiliates, contractors, service providers, successors, or other third parties, no mobile opt-in data, SMS consent, or text messaging originator opt-in information will be sold, rented, disclosed, or shared with any third parties or affiliates for marketing or promotional purposes. Such mobile opt-in information may be disclosed only to service providers that help us operate and deliver our SMS/text messaging program, and only as necessary to provide that service.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information. Please note that privacy opt-out requests submitted under this section are not the same as, and do not constitute, contractual notices, warranty notices, cancellation notices, or change-order requests under a Client Agreement. Any such contractual notices must be submitted in accordance with the applicable Client Agreement.
Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt out by checking the relevant box located on the form on which we collect your data (the order/registration form). You can also always opt out by sending us an email stating your request to info@tigerpoolandpatio.com.
Promotional Offers from the Company. If you do not wish to have your contact information used by the Company to promote our own or third parties' products or services, you can opt out by checking the relevant box located on the form on which we collect your data (the order/registration form) or by sending us an email stating your request to help@tigerpoolandpatio.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions.
Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt out by checking the relevant box located on the form on which we collect your data (the order/registration form) or by sending us an email stating your request to help@tigerpoolandpatio.com.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI's website at https://optout.networkadvertising.org/.
Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: help@tigerpoolandpatio.com. However, please know we do not currently sell data triggering that statute’s opt-out requirements.
Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page, located at https://www.tigerpoolandpatio.com/privacy-policy. If we make material changes to how we treat our users’ personal information, we will notify you by email to the primary email address specified in your account OR through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.
Contact Information
We welcome your questions, comments, and concerns about this Privacy Policy and Site. You can reach us at:
TIGER POOL AND PATIO, LLC
100 West Kansas Street
Liberty, Missouri 64068
Email: help@tigerpoolandpatio.com
Or via phone:
(816) 599-3610