The Tiger Pool & Patio

Client Experience

At Tiger Pool and Patio, we pride ourselves on delivering a client experience that goes beyond expectations. From the initial consultation to the finishing touches, our team is dedicated to creating a seamless and enjoyable journey for every customer. What sets us apart? It's our unwavering commitment to quality craftsmanship, innovative design, and unparalleled customer service.

VIP Design Experience

Transform your outdoor space into a personalized haven with our VIP Design Experience. We prioritize your vision, ensuring it guides every aspect of the design process. From comprehensive consultations to stunning digital portfolios, we bring your dreams to life with meticulous attention to detail.

Experience clarity and confidence in your final design with our innovative 3D project renderings. Elevate your outdoor living experience with our VIP Design Experience, where luxury meets personalized service.

Customer-Centric Consultation

• No cost onsite sales consultation

• Your dream backyard begins with us understanding your needs, not the other way around.

Custom Design Consultation

• 1:1 Meeting with our Designer and Owners to finalize your project

• 3D Rendering of your future pool - envision the final masterpiece before construction even begins.

• Finalize color & material selections

Final Design Portfolio

• Updated 3D Rendering including any changes you may have suggested

• Access to gallery of final images and videos

• Final permit submitted and approved before project start

VIP Build Experience

Experience construction at its finest with our VIP Build Experience. From meticulous craftsmanship to transparent communication, we prioritize quality and satisfaction at every stage. Our dedicated customer portal keeps you informed with daily logs and weekly updates from your pool specialist.

With rigorous quality assurance checks and personalized service, we ensure your project exceeds expectations. Elevate your construction journey with our VIP Build Experience and discover the difference of unparalleled excellence.

Quality Assurance

• Quality assurance checks conducted at every phase by our dedicated project lead.

• Homeowners receive a punch list to track progress and ensure satisfaction.

• Stay informed with a detailed project roadmap outlining each phase of construction.

• Receive phase videos after completion of each stage, providing transparent updates.

Clean Efficient Process

• We ensure job site cleanliness per OSHA standards

• Minimize yard damage with clear access points

• While your yard may experience temporary messiness during construction, rest assured the final project will be worth the wait and the minor inconvenience.

Clear Communication

• Personalized customer portal for seamless communication

• View daily logs featuring photos and detailed descriptions of completed tasks

• Receive weekly updates from your designated pool specialist

VIP Customer Support Experience

Immerse yourself in the VIP Customer Support Experience at Tiger Pool and Patio — where personalized assistance is our top priority. From the moment you inquire to well beyond completion, you'll be partnered with a dedicated pool specialist, ensuring every question finds a swift and comprehensive answer.

Navigate your project effortlessly with a milestone map, providing a clear roadmap for every phase. Dive even deeper with our informative video guides, offering additional clarity for a seamless journey. Communication is our top priority at Tiger Pool and Patio and we are here to support you through the entire process!

Designated Pool Specialist

• Assigned support from inquiry to contract, ensuring personalized assistance

• Receive dedicated guidance and expertise throughout the project journey

• Weekly updates from your specialist

Customer Portal for Convenience

• Video overview of the customer portal, providing ease of use

• Access project updates, schedules, and communications in one central location

• One-point contact for inquiries and change orders

Milestone Map and Updates

• Clear overview of project phases provided through a milestone map.

• Explainer video for easy comprehension of the project roadmap.

• Individual milestone videos emailed at each stage, keeping you informed.

Final Pool School for Confidence

• Conclude the project with Final Pool School, ensuring confidence in operation.

• Meet with service experts for a thorough equipment rundown and handoff.

• Learn maintenance tips to keep your pool in pristine condition post-project.

We've invested in these systems because we understand construction can be stressful, and we're dedicated to making the process as painless as possible. At Tiger Pool and Patio, your satisfaction isn't just a goal; it's our commitment to redefine your experience from inquiry to everlasting enjoyment.

Click the button below to embark on your pool process with Tiger Pool and Patio, where every detail is designed with you in mind. Your dream oasis awaits – let's bring it to life together!